Last updated: July 2026
This Privacy Policy explains how IPTV Canada ("we", "us") collects, uses and protects your information when you use our website and services.
Information We Collect
- Contact details you provide when ordering or messaging us (name, email, phone/WhatsApp number).
- Order information such as the plan purchased and payment confirmation (we do not store full payment card details).
- Technical data such as device type and app used, when you request support.
- Usage data collected automatically by our website (pages visited, browser type) via standard analytics cookies.
How We Use Your Information
- To create and manage your subscription and deliver your access credentials.
- To provide customer and technical support.
- To send service notifications such as renewal reminders (you can opt out at any time).
- To improve our website and service quality.
What We Don't Do
- We never sell or rent your personal information to third parties.
- We don't share your details except with payment processors as required to complete your order, or where required by law.
Data Retention & Security
We keep your information only as long as needed to provide the service and meet legal obligations. Data is stored on secured systems with access limited to authorized staff.
Cookies
Our website uses essential cookies and basic analytics. You can disable cookies in your browser settings; the site will still work.
Your Rights
You may request a copy of the personal data we hold about you, ask us to correct it, or ask us to delete it. Contact us via our Contact page and we will respond within 30 days.
Changes to This Policy
We may update this policy from time to time. The "Last updated" date at the top reflects the latest version.